Jessica Nguyen

Leadership Coach
New to Mid-Level Managers

Location: Westchester County, NY (Eastern)

Experience/Qualifications: I have over 15 years of experience in the people side of business, specializing in talent acquisition, HR, talent development, and organizational development. I also have strong project management experience, having implemented various systems and employee initiatives. I have developed HR and Career Development programs for companies, giving me an insider perspective on leadership expectations regarding career development and performance management. My industry experience spans retail operations, media, tech, finance, and non-profit sectors.

Area of Expertise: Developing new managers, performance management (delivering effective feedback and coaching), managing difficult conversations, conflict resolution, and presentation skills.

Coaching Philosophy: I ask a lot of questions to guide you in finding the answers yourself. I go beyond the surface level to help you understand why you do certain things and feel certain ways. Leading with empathy, I help you see different perspectives before making decisions. I'm also action-oriented (sometimes to a fault), ensuring you leave each session with specific actions and behaviors to practice.

How I Measure Success: Success depends largely on what the client aims to achieve from the engagement and their measure of success. If the client feels more confident leading teams, can draw from the tools we've discussed to make better decisions, and begins turning behaviors into habits, I consider that a success.

What I’m Known For As a Coach: I ask many questions to encourage you to think about aspects of team leadership you may not have considered before. My approach is more action-oriented. I’m happy to give my advice, too, but would rather you come up with your own solutions.

Hobbies/Interests: Volleyball, Tennis, spending time with my daughters and binge-watching horrible reality tv shows