Course Description

This workshop equips managers with practical tools for giving clear, specific, and actionable feedback. We'll cover how to frame and deliver your message in a way that leads with empathy and drives behavior change.

Audience: Managers (or aspiring Managers)
Duration: 90 minutes

Learn how to:

• Overcome the fear of uncomfortable (yet extremely crucial) conversations with your employees 

• Tailor your feedback to be clear, specific, and centered on the person’s behaviors rather than their character

• Tactfully handle employee reactions and emotions (rolled eyes, teary eyes, side-eye, all the eyes!) during a performance feedback situation

• Properly document crucial conversations and follow best practices in performance management